Serving seniors from three rental blocks, Mdm Koh would pick up the rations from the centre and deliver it to those with mobility issues. Being only a call away, some seniors would seek her help to run errands, get medications and necessities. She also organises small gatherings at the void deck to keep the seniors socially engaged.
As Mdm Koh checks on the seniors regularly, she noticed once that a senior did not pick up the food hanging outside her gate. Sensing that something was awry, she immediately dialed for help, and they found that the senior had fallen in her home. The senior was without food and water for three days, and was grateful to Mdm Koh for saving her in the nick of time. Mdm Koh also recalled another time when she called the ambulance for a senior cum good friend who had difficulty getting up from bed. The senior was hospitalised for three weeks before passing away. During the grieving period, tears would well up Mdm Koh’s eyes when thoughts of the friend came to mind. As an older person, it is inevitable yet heart-wrenching to watch your peers pass away one after another. For Mdm Koh, it is a sobering reminder and an affirmation of the importance of checking on the seniors and ensuring that help is provided whenever needed.