Our Cluster Support is a step-up of service for vulnerable seniors* with no or weak family support to age in place within the community for as long as possible. We provide social support through monitoring, casework management and counselling services in designated service boundaries in collaboration with other social service agencies and the help of Caring Assistance from Neighbours (CAN) carers. We also refer seniors to relevant social service agencies where necessary.
We have been appointed by the Ministry of Health as one of the Cluster Operators to run Senior Cluster Networks (SCNs) in three zones, namely Clementi/Bukit Timah, Queenstown and Tampines/Changi, where we are already operating Senior Activity Centres (Rental) and Senior Activity Centre (Cluster Support). The three key services within the Senior Cluster Network are Senior Activity Centre (Rental), Senior Activity Centre (Cluster Support) and Senior Group Home (SGH). Each SAC Cluster Support supports up to five SACs within their designated service boundaries.
* A vulnerable senior is a person who suffers from social isolation, depression, or physical disabilities, which leads one to be unable to care for oneself.