Management team

Ms Karen Wee Siew Lin, Executive Director
Appointed on 1 October 2021
Karen Wee Siew Lin serves as the Executive Director at Lions Befrienders Service Association. She has led Lions Befrienders to be leader in preventive eldercare especially in areas of digitalisation and fast turnaround of innovative programmes. Karen is a strategist, innovator and implementor with 33 years of volunteering experience and 13 years of professional experience in non-profit sector.
With experience in full spectrum of non-profit sector in APAC, working at government (NCSS), civil organisation (NVPC), international NPO (YMCA) and local NPO (Children Cancer Foundation) and volunteering experience both locally and in the USA, she is often entrusted to develop new departments, innovative programmes and revamp declining or mature areas.
Over the years, she continued to execute strategies, revamped operations and strengthen partnerships with public, private and people. With an intentionally extensive and intensive career in the following areas, she has successes and deep strategic and operational experience in almost the full works of NPO.
Qualifications:
– Chartered Marketer (in pursuant) & Fellow of Chartered Institute of Marketing (CMktr, FCIM)
– Chartered Accountant & Member, Institute of Singapore Chartered Accountants
– Certified Internal Auditor, Institute of Certified Internal Auditors, USA
– Bachelor of Accountancy (Hons), NTU

Ms Emily Ong, Director, HOD of Eldercare (Active Ageing Centre)
Appointed on 1 July 2022
Emily is currently holding the position of Director and Head of Department for the Eldercare Centres where she oversees the Active Ageing Centres.
She made a mid-career switch to social service from the corporate sector and joined Lions Befrienders 12 years ago as a Volunteer Executive, managing and training volunteers who conducted home visits. In her capacity as Volunteer manager, she oversaw all volunteer management and training efforts, reviewed and implemented policies to enhance volunteering experiences.
In her current role, Emily is responsible for the strategic development of all Eldercare Centres to drive and lead initiatives while ensuring operational efficiency.
Qualifications:
– Degree in Electrical and Electronic Engineering, NTU
– Master’s Degree in Gerontology, SUSS

Mr Benjamin Yeo, Director, HOD of Clinical Services
Appointed on 1 Jan 2023
Benjamin joined Lions Befrienders in Mar 2022 and is currently holding the position of Director and is the Head of Department of Clinical Services. He oversees the Community Case Management Services department, the Home Personal Care Team and the Counselling team.
Prior to joining Lions Befrienders, Benjamin has been a social service professional with 18 years of experience in the healthcare, social work and education sector. A social worker and educator by training, he is passionate about eldercare issues and community mental health, and the upskilling of professionals providing eldercare services.
In his current role, Benjamin is looking at the synergy of different services to provide holistic care for seniors, and also oversees the intersection of projects that improve the lives of seniors in the community. He is a registered social worker and clinical supervisor with the Singapore Association of Social Workers (SASW) since 2013.
Qualifications:
– Bachelors in Arts (Education), NTU
– Post Grad Diploma (Social Work), NUS
– Master of Social Sciences (Counselling), Swinburne University
– Post Graduate Certificate in Clinical and Casework Supervision, Counselling Care Centre
– Certified Substance Addiction and Gambling Addiction Counsellor, Association of Professionals Specializing in Addiction Counselling

Mr Kuan Yeh Hwang, Senior Manager of Human Resource
Appointed on 1 Jul 2024
Kuan joined Lions Befrienders in Apr 2022 and currently oversees the HR and Facilities Management departments. He comes with more than 20 years as a Human Resource professional with experiences in FMCG, Logistics, Hospitality, Education and Social Service sectors covering local and regional roles in Business Partnering, Learning & Development, Talent Sourcing and Analytics. He is passionate about developing organisations that synergises multi-faceted talents that make a difference to the people around them. He has championed creative ways of engagement in the face of constantly changing demographic landscape of society and different expectations of current and future talent.
Qualifications:
– Bachelor of Commerce – Marketing & Management; Murdoch University
– Advanced Diploma in Management; Singapore National Employers Federation

Mr Ng Chong Chee (Dan), Assistant Director, Counselling and Capability Development
Appointed on 1 Oct 2024
Dan joined Lions Befrienders in October 2024 and serves as the Assistant Director and Head of Department for Counselling, overseeing the counselling, research, training, and volunteer management departments.
He has over a decade of experience in the social sector and is a registered Counsellor (RegCLR) and Clinical Supervisor (RegClinSup) with the Singapore Association for Counselling (SAC). Dan is also a qualified trainer who provides General Advance Care Planning training. He is passionate about serving the elderly and believes in the value of developing therapeutic relationships with his clients and their family.
In his current role, Dan provides his teams with strategic focus and managerial assistance, and he implements strategic planning and operational goals in compliance with Ministry service norms and directives.
Qualifications:
– Master of Social Sciences (Counselling), Swinburne University of Technology (SUT)
– Master of Gerontology, Singapore University of Social Sciences (SUSS)
– Master Clinical Member, Singapore Association for Counselling (SAC)
– Certified General Advance Care Planning Facilitator, Agency of Integrated Care (AIC)
– Certified Preferred Plan of Care Facilitator, Agency of Integrated Care (AIC)
– Certified Clinical Trauma Specialist Individual, Trauma Institute International
– Certified Eden Associate, The Eden Alternative