Join Us
Work with Us
At Lions Befrienders, our people are important. We want you to Learn, Grow and Succeed.
Opportunities to Learn
You will attend workshops, conferences and you may even go overseas on a learning journey when the time is right. The Continuing Education Scheme helps you to further yourself professionally. We encourage you to keep learning no matter what age you are.
Opportunities to Grow
You may be transferred internally to widen your understanding of LB. This also helps us to groom future leaders and to help you find satisfaction in your role.
Opportunities to Succeed
Through learning and growing, we want you to succeed. We are committed to creating a work environment that is supportive and encouraging.
Fair Employment
We signed the Employers’ Pledge of Fair Employment Practices, established by the Tripartite Alliance for Fair Employment Practices (TAFEP) and we are committed to fair employment practices.
Our employees are fairly and competitively remunerated.
We believe that work life balance contributes to happy families and thus happy employees.
1. Project Executive (Planning & Operations)
Role
Project Executive (Planning & Operations)
Overview
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We are looking for a Project Executive (Planning & Operations) to support renovation, upgrading, and facilities works across multiple Lions Befrienders community sites. This role supports the delivery of community infrastructure projects by translating planning intent into on-the-ground action. You will work across site coordination, facilities operations, documentation, and systems, helping to ensure projects are well-coordinated, compliant, and properly recorded from start to handover.
Responsibilities
1. Site Coordination & Project Support
• Support day-to-day coordination of renovation and facilities works across multiple sites
• Conduct regular site visits to observe progress, accessibility, layout, and operational conditions
• Assist in tracking works, follow-ups, and site issues with contractors and service providers
• Support sequencing of works to minimise disruption to centre operations
2. Facilities & Contractor Coordination
• Work closely with the Facilities Management (FM) team to support contractors, vendors, and service providers
• Assist in coordinating schedules, site access, and basic operational requirements
• Flag site risks, safety issues, or operational constraints to the teams
3. Planning, Compliance & Documentation Support
• Support preparation and organisation of project documentation
• Help ensure documentation is complete, structured, and traceable for audit and continuity
• Assist with basic planning and regulatory coordination where required
4. Systems & Records Management
• Update and maintain facilities and project records in internal systems
• Support onboarding and tracking of facilities cases, assets, and maintenance records
• Ensure information across sites is consistent and up to date
5. Handover & Close-Out
• Support inspections, handover processes, and post-handover follow-ups
• Track defects rectification and outstanding items with contractors and FM teams
Requirements
• Diploma or Degree in Urban Planning, Architecture, Built Environment, Facilities Management, Construction, or related disciplines
• 2 to 5 years of experience supporting renovation, facilities, or community infrastructure projects
• Comfortable with site-based work and coordination across multiple locations
• Strong documentation discipline and attention to detail
• Organised, proactive, and able to manage multiple tasks with guidance
• Clear communicator who can work with technical teams, centre staff, and external partners
2. Executive, Technology & Innovation (TechCare)
Role
Executive, Technology & Innovation (TechCare)
Overview
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To plan, manage, and execute Technology of Care (Tech Care) projects that enhance service delivery and improve seniors’ ability to age in place safely and independently. The role ensures projects are delivered on time, within budget, and achieve intended outcomes.
Responsibilities
1. Plan, organise and manage assigned Tech Care projects, ensuring delivery within scope,
budget, and timeline. Monitor project progress, anticipate risks, and implement timely solutions.
Develop workflows and maintain proper documentation in compliance with PDPA requirements.
2. Build and maintain strong relationships with stakeholders, including vendors, staff, and
seniors, to ensure effective communication and smooth project implementation.
3. Support cross-departmental Tech Care initiatives. Assist in research activities, pilot studies,
proof-of-concepts, and collaborations with technology partners and research institutions (e.g.,
Institutes of Higher Learning).
4. Support administrative functions including reporting, publicity materials, and database
maintenance to ensure proper tracking and communication of project outcomes.
5. Identify service gaps and opportunities where technology can improve outreach, operational
efficiency, and client outcomes. Propose and implement innovative solutions.
Requirements
• Diploma/Degree in Information Technology, Engineering, Healthcare, or related disciplines.
• Experience in project management, preferably in healthcare, social services, or digital implementation.
• Strong interest in technology, digitalisation, and innovation in care services.
• Experience in documentation, reporting, and process improvement.
• Ability to analyse data and translate insights into actionable improvements.
• Familiarity with digital platforms, systems, or care technologies will be an advantage.
• Strong communication and interpersonal skills (bilingual preferred)
• Team player with ability to work independently.
• Creative problem-solving and innovation mindset.
• Good organisational and time management skills.
3. Senior Communications Executive
Role
Senior Communications Executive
Overview
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The Senior Communications Executive will be responsible for managing media relations, creating corporate content, and project management for key communication initiatives. This role requires a talented, versatile communicator who can work in a fast-paced environment and has a passion for our mission.
Responsibilities
• Assist in developing and implementing a diverse range of media communications plans to enhance the profile of the Association and various outreach initiatives
• Implement the Association’s social media content strategy
• Create eye-catching graphic and short-form video content for various social media platforms
• Produce polished written content such as pre and post-event synopses, feature stories, website copy, media briefs and press releases
• Assist in corporate events including Annual General Meetings, fundraising events, award ceremonies and corporate visits, including providing on-ground photography and videography support
• Establish and maintain relations with external and media partners
• Stay updated on latest social media trends that can be applied to our own channels
• Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent
Requirements
• Diploma/Degree in Mass Communications, Public Relations, Business Management or equivalent
• Minimum 3 years of relevant working experience in public relations, communications, or content production for publications or media management
• Have hands-on experience in utilising digital and social media marketing and video editing tools
• Possess good communication/Interpersonal skills, problem-solving in planning and executing projects
• Willing and eager to go around different locations across Singapore on a regular basis to cover various on-ground events and engagements
• Adept in photography and video-taking, with a keen eye for spotting and capturing golden moments during on-ground events and engagements
• Enjoy talking to seniors, listening to their stories and getting them out to the world
• Good writing skill that is compelling to readers• Proven experience in a communications, public relations, or journalism role.
• Exceptional writing, editing, and verbal communication skills.
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
• A solid understanding of media landscapes and public relations best practices.
• Ability to work both independently and collaboratively within a team.
4. Centre Manager (West)
Role
Centre Manager (West)
Overview
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Reporting to the Director for Social Healthcare Programme, the Centre Manager (CM), Social Healthcare is entrusted with the responsibility to lead in the strategic directions, manage the manpower and oversee the daily operations of the assigned Eldercare Centre to fulfill its intended purposes as stipulated by the funders and LBSA.
Responsibilities
A) Management Role
• Staff Management – Recruit, Manage, Deploy and Develop of Centre staff
• Management Reporting – Provide timely reports to Senior Management,
including Management Committee members.
B) Strategic Planning
• Community Outreach – Develop Community Outreach Plan and educate seniors
about Active Ageing Programme
• Relationship Management – Develop strategies for asset mapping, fortify existing
relationships; identify new community partners, engage and build relationship to
garner their support to serve the seniors.
• Volunteer Management – Overseee, recruit, train and develop Volunteer
Management Plan
C) Centre Operations
• Key Performance Indicators – Maintain close monitoring of the given KPIs,
implement measures to manage volunteers and seniors recruitment, retention
and participation data at stipulated timeframe.
• Serving Seniors – Formulate customized guidelines to serve the needs of the
seniors; take lead in handling challenging service users
• Community Outreach – Guided by the Master Community Outreach Plan, take
lead in the implementation, review and evaluation of the plan.
• Relationship Management – Take lead in engaging community partners, build
effective and sustainable partnerships with them to serve the needs of the seniors.
• Programmes and Activities – Lead in regular reviews, planning, implementation
and evaluation of programmes.
• Recruitment of Members – Plan promotion and advertisement of AAC programme
to seniors in designate blocks on a regular basis
• Volunteer Management – Identify suitable volunteer roles to engage clients or
from external individuals to contribute in
• Financial Reporting – Adherence to planned budget, checks and controls and
prepare reports in a timely manner,
D) Other Duties
• Any other responsibilities as assigned by Executive Director/HOD/SCM
Requirements
• Degree or Diploma in the field of Social Sciences (i.e. Social Work/ Gerontology)
preferred
• At least 5 years of experience in direct operational roles such as running a social
service-related Centre (preferably in the area of Eldercare)
• Prior supervisory experience, with at least 2 staff reporting to him/ her
• Strong stakeholder management skills, able to develop and build relationship
with wide variety of community partners
• Strong interpersonal skills, a team player, yet able to work independently.
• Strong communications skills, preferably bilingual.
• Dynamic, quick thinking, adaptable and responsive to change.
5. Executive, Volunteer Management
Role
Executive, Volunteer Management
Overview
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Volunteer executives coordinate volunteer recruitment activities including public workshops/talks and match volunteers to the appropriate program (or work with programmes to tailor new ones) and clients, based on program requirements and volunteer interests.
Responsibilities
1. Volunteer Management
• Explore, plan and manage all publicity & outreach efforts for volunteer recruitment and engagement initiatives and programs. Screen, plan and coordinate volunteer orientation.
• Conduct volunteer recognition and engagement programs to foster deeper sense of belonging for volunteers.
• Manage volunteer database and prepare timely progress report on deployment and statistics.
• Plan, organise & coordinate other capability development and training initiatives for volunteers and community stakeholders.
• Conduct periodic checks to ensure volunteer well-being.
• Assess the needs of the organization and monitor the progress of volunteers.
2. Project Development
• To support in the development & delivery of new programmes/ initiatives/ workshops, not limited for volunteers, aimed at enhancing the care experience of seniors, caregivers and volunteers.
• Work with programmes team to support selected pilot projects/programmes from their development to implementation phases, i.e., finding volunteer resources, coordinating with community partners, with the goal to build and secure potential future programme funding.
• Seek key engagement platforms for seniors, caregivers, volunteers, community partners, universities/IHLs, health and social care professionals to co-create and spark new ideas to create a better health and social care system for all. The role involves end-to-end event planning and execution, publicity and marketing, liaison and coordination.
Requirements
• Diploma/Degree in Business/Marketing/Customer Relations Management/People Management or equivalent.
• Minimum 1 year of relevant experience in Volunteer Management.
• Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint).
• Good communication and interpersonal skills.
• Ability to build good relationships with key stakeholders and to work in a team.
• Self-Motivated, independent and mature in programme coordination and management.
• Strong organisational and event management skills, with a keen eye for details.
• Resourceful, adaptable, ability to multitask under a timeline.
6. Programme Executive, Social Health Care (AAC)
Role
Programme Executive, Social Health Care (AAC)
Overview
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Reporting to the Social Health Care Senior Manager/ Social Health Care Manager/ Social Health Care Assistant Manager / Social Health Care Senior Executive, the Social Healthcare Executive works closely with the Centre in-charge to manage the daily operations of the assigned Active Ageing Centre, so that it can fulfil its intended purposes as stipulated by the funders and LBSA
Responsibilities
Stakeholder Management
Community Outreach
• Assist in the execution of the Master Community Outreach Plan drawn up
Relationship Management
• Assist to engage community partners, build effective and sustainable partnerships with them
to serve the needs of the seniors.
• Advocate the needs for seniors to external stakeholders and advocate LB’s values & mission in
the community.
Recruitment of Members
• Assist to promote and advertise AAC programme to seniors in designate blocks
• Assess and recruit new senior as member by using the Community Screener Tool & other
trained required tools
• Tier new member according to the given criteria
Volunteer Management
• Onsite screening at AAC after volunteers assigned by VM team to the AAC
• Engage and support volunteers for activities
• Assist to identify potential new volunteers among clients or from external
• Provide inputs during volunteer appraisal and make recommendation to VM during annual
appreciation & awards presentation.
Day-to-Day Centre Operations
Programmes and Activities
• Assist in the planning, implementation and evaluation of programmes, along with the types of
activity (within or beyond the Centre), ensuring that they remain relevant to the 5-dimensions of
wellbeing among seniors.
• Share observation of seniors in need to Senior Programme Executive/Befriending Executive
• Assist in the collection and documentation of data for reporting purposes
• Evaluate seniors’ engagement & participation level using tools/questionnaires.
• Serving Seniors – Effective monitoring of the Alert Alarm System (AAS) in accordance to SOP (if
applicable)
Reporting
KPIs (Core but not limited) Collect, document and report data of Active Ageing Programme
Quality
• Elderly surveys (satisfaction rate) o Elderly recruitment count
• Elderly retention rate
• Elder’s participation rate (programmes, returning and or new programmes)
Volunteer Experience (General)
• Satisfaction of the activities engaged with seniors
• Volunteer Retention
Financial Reporting
• Adhere to planned budget allocated to the Centre
• Ensure proper documentation of finance-related transactions
• Prepare reports in a timely manner
Other Duties
• Any other responsibilities as assigned by the Social Health Care Senior Manager/ Social Health Care Manager/ Social Health Care Assistant Manager / Social Health Care Senior Executive
• Adhoc home visits
• Support BnB (Befriending and Buddying) clients where needed
Requirements
• Diploma/Degree in the field of Social Sciences (i.e. Social Work/Gerontology/ Psychology)
preferred
• Minimum 1 year of experience in direct operational work (especially in the area of Eldercare),
such as conducting and evaluating programmes/ activities; conducting of needs assessment
• Has some prior experience in stakeholder management, especially in working with
community partners
• Good administrative skills – systematic documentation and report writing
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Able to work in the evening and on weekends when required
• Enjoy working with seniors and volunteers
• Good problem-solving skills
• Dynamic, quick thinking, adaptable and responsive to change
• Enthusiastic and self-motivated
• Good interpersonal skills, a team player, yet able to work independently
• Being bilingual will be an advantage to converse with non-English speaking elderly
• Able to communicate in local dialects will be an advantage to converse with local dialects
speaking elderly
7. Senior Executive, Facilities Management
Role
Senior Executive, Facilities Managament
Responsibilities
• Manage the daily operations of assigned facilities, including maintenance, security janitorial services and office systems.
• Manage facility budgets, ensuring that expenses are within budgetary parameters and track capital expenditures
• Oversee the planning and execution of improvement projects, including renovations and equipment upgrades
• Negotiate and manage vendor contracts, ensuring that all work meets quality and safety standards
• Administer the maintenance data and records for management report
• Develop and maintain positive relationships with internal stakeholders and external partners
Requirements
• Degree/Diploma in Engineering/Technical or related field
• At least 3 years of working experience in facilities management
• Self-starter, able to work independently, good interpersonal and communication skills with a positive mindset
• Ability to prioritise and manage multiple activities/sites simultaneously
• Excellent analytical and problem-solving skills with the ability to make decisions and develop creative solutions to complex problems
1. Programme Executive
Role
Programme Executive
Responsibilities
1. Stakeholder Management
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Conduct Community Outreach for seniors and volunteers recruitment
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Relationship Management
2. Day-to-Day Centre Operations
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Conduct Community Screener for seniors
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Plan and conduct Programmes and Activities with volunteers/trainers
3. Administration & Reports
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Record attendance and other data for evaluation
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Ensure accuracy of data entry
4. Projects or other duties
Qualifications & Requirements
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Related qualification in working with the elderly or in the social service sector or training in gerontology
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At least 1 year of experience in direct operational work (especially in the area of Eldercare), such as conducting and evaluating programmes/ activities; conducting of needs assessment
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Has some prior experience in stakeholder management, especially in working with community partners
-
Able to work in the evenings and on weekends if when required
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AIC Community Screener Trained will be an added advantage
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With Environment Control Coordinator license will be an added advantage
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Proficient in Microsoft Office
Qualifications & Requirements
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Enjoy working with seniors and volunteers
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Good administrative skills
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Good problem-solving skills
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Good interpersonal skills, a team player, yet able to work independently
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Good communications skills
If you are interested to apply for the above-mentioned position, please submit your resume here:
If you are interested to apply
for the above-mentioned position,
please submit your resume here:
2. Befriending Executive Manager
Role
Admin Support Officer - Active Ageing Centre
Overview:
Responsibilities
Administrative:
1. Set up physical filing system
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Recommend a filing system upon consultation of what is existing at the centre
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File all documents in file with proper labelling and contents
2. Data Entry via various platform
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Coordinate with staff on how staff can provide the completed documents for data entry
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Scan and saved necessary documents according to requirement
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Passwords management
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Prepare financial documents (Payment voucher for e-signatures, quotations and invoices)
3. Check Accuracy of past records & correction with comments
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Tally physical records with data entered in various platform and amend where needed with comments.
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Ensure files are not overwritten but saved as revision copy.
Programme related task:
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Logistics and delivery arrangements of donated items
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Calling seniors to remind them of activities/ events
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Distributing reminders/items to seniors via letterbox or door to door
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Assist teammates during activities to encourage and engage seniors to participate
Requirements:
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GCE A Level and above
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IT savvy especially in Microsoft Office: Words, Excel, PowerPoint
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Flexible to learn new platform for data entry.
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Possess effective organisational and follow-up skills, paying attention to detail.
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Able to commit for minimum 24 hours per week for at least 6 months
Attributes:
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Openness and willingness to try new experience
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Flexible to accept new task
3. Volunteer Management Curriculum
Role
Senior Manager/Manager, Volunteer Management & Training
Overview:
Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee the dual functions of Training as well as Volunteer Management Functions in Lions Befrienders
You will play a role in building training capabilities in the organization, as well as growing, developing and managing a volunteer pool which would include senior volunteers, to support the organization’s strategic and programmatic goals.
Responsibilities
1. Training:
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Strategic Development: Work with Management on developing Training Strategies, which includes a Training Products Roadmap i.e. training courses & programs to be developed, launched, attaining WSQ-accreditation, implementation of a suitable Learning Management System (LMS). Conduct market research to identify emerging trends, competitor offerings, and evolving learner needs.
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Training Programmes Development: Identify needs, design and develop training courseware and resources for e-learning and blended learning that can meet the needs of stakeholders. Create curriculum that can align with SkillsFuture framework and qualifying for WSQ- accreditation.
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Conduct Training Sessions: Deliver engaging and informative physical and online training sessions to learners, provide hands-on training, demonstrations, and practical exercises, where appropriate, to enhance participants’ understanding and proficiency.
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Network & Collaboration: Coordinate with internal and external stakeholders to foster collaboration and maintain strong partnerships. Stay current with the latest training trends to ensure training content is up-to-date and to provide informed and relevant training.
2. Volunteer Management
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Recruitment: Develop recruitment strategies for volunteers, including social service organizations, community stakeholders, corporate partners and government agencies to support the organization goals, including reactivation strategies for passive volunteers.
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VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.
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Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.
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Networking & Stakeholder Management: Identify opportunities for partnerships with social service organizations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.
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Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.
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Staff Management: Provide guidance and coaching to VM staff.
Requirements:
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Degree in Social Work/Gerontology/Training or equivalent.
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Possess ACLP or DDDLP (or the equivalent) would be advantageous.
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Experience in training & adult education, volunteer management and working with wide range of stakeholders from individuals to corporates.
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Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
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Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
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Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
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Enjoys working with people of all age groups.
4. Training Facilitator
Role
Curriculum & Training Facilitator
Overview
Responsibilities
-
Work with Management on developing Training Strategies, which includes a Training Products Roadmap i.e. training courses & programs to be developed, launched, attaining WSQ-accreditation, implementation of a suitable Learning Management System (LMS). Conduct market research to identify emerging trends, competitor offerings, and evolving learner needs.
-
Identify needs, design and develop training courseware and resources for e-learning and blended learning that can meet the needs of stakeholders. Create curriculum that can align with SkillsFuture framework and qualifying for WSQ-accreditation.
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Content creation including learning objectives, assessments and learning resources tailored to stakeholders and Government agencies requirements.
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Work with stakeholders and other curriculum training providers to develop and implement curriculum.
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Deliver engaging and informative physical and online training sessions to learners, provide hands-on training, demonstrations, and practical exercises, where appropriate, to enhance participants' understanding and proficiency.
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Support collaborative projects with external educational organizations/service providers.
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Coordinate with internal and external stakeholders to foster collaboration and maintain strong partnerships. Stay current with the latest training trends to ensure training content is up-to-date and to provide informed and relevant training.
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Any other duties as assigned by the Head of Department.
Requirement
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A relevant university degree in Social Work, Gerontology, Psychology or Training.
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Possess ACLP or DDDLP (or the equivalent) would be advantageous.
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Experience in training & adult education and working with wide range of stakeholders from individuals to corporates.
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A passion to enhancing the educational experience for adult learners and to meet the needs of the community.
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Knowledge of Skills Future framework will be an advantage.
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Ability to communicate, build and maintain good relationship with various stakeholders.
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Collaborator with excellent communication skills.
Internship Opportunities
Build your Career with Us
Interested in career opportunities with us?
If you have any enquiries, kindly write to us at hr@lb.org.sg.