1:1 Befriender

1:1 Befriender

Programme / Service:

Active Ageing Centres


Aim of role:

Loneliness and social isolation continue to be issues impacting seniors, regardless of their health and economic statuses.


Through 1:1 weekly engagements, our seniors will feel supported and their overall emotional and psychological well-being can be maintained or improved.



Ang Mo Kio 318; Clementi 344; Clementi 366; Ghim Moh; Mei Ling; Tampines 434; Tampines 494; Tampines 499


*Openings are based on new incoming individual befriending referrals by Agency of Integrated Care (AIC) or re-assignment to regions not yet affected by Ministry of Health (MOH)’s Eldercare Model Transition.

Commitment Level / Frequency:

Period for at least 1 year 

Weekly Face-to-Face home visits/sessions


Roles & Responsibilities:

– To engage senior(s) through Weekly Contact:

Fortnight face-to-face visits & Supplemented by 1-2 phone calls. 

– To provide one-on-one companionship and emotional support to seniors who may be experiencing loneliness, isolation, or specific personal challenges by providing a listening ear.

– To help support seniors by assisting in meeting simple ad-hoc informal care requests where possible, i.e., troubleshoot use of mobile phones, attending appointments, and/or engaging them in their hobbies.

– To share and promote healthy eating habits and dietary choices.

– To submit brief engagement report (check-calls report) after each home visit or session.

– To update programme staff on seniors’ progress and well-being, and to highlight to programme staff for any necessary referrals.


Requirements & Skills

– Volunteers must be aged 21 years and above

– Able to commit at least 1 year

– Enjoys or is comfortable with speaking and engaging seniors through conservations and activities

– Conversant in Mandarin/Malay/Tamil and/or dialects will be advantageous


*New Volunteers will have to attend an Orientation Training before commencement