About Us

Accolades

Lions Befrienders could not have come this far without the support of the Lions Clubs of Singapore and our various partners, stakeholders, organisations and individuals! We will continually review our services to better serve our valued pioneers and work towards our vision of building a nation where every senior can be active, healthy and happy.

2016

CHARITY TRANSPARENCY AWARDS 2016

This award was presented to us by the Charity Council on 28 September. To encourage charities to be more transparent and to recognise charities with good disclosure practices, the Charity Transparency Awards was introduced in 2016. All charities that meet the qualifying standards in disclosure under the Charity Transparency Framework will receive the new Charity Transparency Awards. This is to emphasize that transparency and good disclosure practices are important pillars of good governance. Eligible charities will be assessed using the Charity Transparency Scorecard by an independent group of assessors. To be eligible for the award selection, the organisation must:

·         Be a registered charity and/or an Institution of a Public Character (IPC) which has been in operation in Singapore for at least three years;

·         Have submitted their annual reports, financial statements and GECs for the two immediate preceding financial years; and

·         Have gross annual receipts of not less than $50,000 in the immediate preceding financial year.

HEALTHCARE HUMANITY AWARDS 2016 (VOLUNTEER CATEGORY)

Congratulations to our Ang Mo Kio Senior Activity Centre volunteer, Ms Elsie Lim Kim Noi, one of the recipients of the Healthcare Humanity Awards (Volunteer Category) for her exemplary contributions in enhancing our seniors’ lives.

The Courage Fund Healthcare Humanity Awards (HHA) is a continuing legacy of the Courage Awards that was first given out in 2003 following the outbreak of Severe Acute Respiratory Syndrome (SARS) in Singapore. Since 2004, the Healthcare Humanity Awards has been given to outstanding healthcare workers who inspire by going the extra mile in caring and comforting the sick and infirmed. In 2016, given the growing span of the healthcare sector, three new categories were introduced to the HHA, one of which is the Volunteer Category that seeks to recognise the outstanding Volunteers in our midst.

2015

2ND ASEAN RURAL DEVELOPMENT AND POVERTY ERADICATION (RDPE) LEADERSHIP AWARDS 2015

We are a recipient of the 2nd ASEAN Rural Development and Poverty Eradication (RDPE) Leadership Awards. This is in view of the islandwide services that we have provided for seniors to age in place by integrating them with the community, enabling them to enjoy more meaningful and enriching lives.

The RDPE Awards is convened once every two years in conjunction with the biennial ASEAN Ministers on RDPE. It was held in conjunction with the 9th ASEAN Ministers Meeting on Rural Development and Poverty Eradication (AMRDPE) and related meetings on 14-17 Oct 2015. This meeting was held at Ministerial level.

2011

NATIONAL COUNCIL OF SOCIAL SERVICE (NCSS) OUTSTANDING VOLUNTARY WELFARE ORGANISATION (INNOVATION) 2011

This inaugural award was presented to us at the National Council of Social Service Members Conference held in 2011. The award recognises our efforts in being innovative in our response to the main challenges in providing the befriending service which is the shortage of long term, committed volunteers.

We introduced two new initiatives:

1) Mutual Befriending. It entails grouping a few seniors living within the same block or blocks in the nearby vicinity to look after one another.

2) Neighbour Befriending: It entails engaging the immediate neighbours to befriend our vulnerable seniors especially those with mobility issues and are home bound.

The 2 initiatives not only helps us to resolve the need for more volunteers by complementing the weekly home visits, but also helps build self-esteem of the seniors, especially those who are in the mutual groups.

2010

NATIONAL COUNCIL OF SOCIAL SERVICE (NCSS) OUTSTANDING VOLUNTARY WELFARE ORGANISATION (COLLABORATION) 2010

This award was presented to us at the National Council of Social Service Members Conference held in 2010. The award recognises our efforts to engage with our seniors continually through extensive collaborative work with many corporations, grassroots organisations, schools and fellow VWOs.

In FY 2009/2010, we coordinated a total of 2,362 sponsored social activities for our befriendees’ participation. We have moved beyond our core service of befriending seniors, to providing them with other opportunities for engagement such as outings, outdoor recreation activities, ration distributions, home improvement initiatives, etc.

2009

NATIONAL VOLUNTEER & PHILANTHROPY CENTRE- (NVPC ) NON-PROFIT ORGANISATION AWARD FOR VOLUNTEER MANAGEMENT

This award was accorded to us by the National Volunteer & Philanthropy Centre (NVPC) and it recognises our best practices in the management of volunteers. Amongst the best volunteer management practices NVPC identified, what we have adopted includes:

  1. Commitment to volunteer management in terms of the level of staff involvement. Lions Befrienders has as many as 18 staff, aided by a group of appointed volunteer leaders, to co-ordinate the work performed by volunteers.
  2. Established volunteer management policies, i.e. employment of a full-time Volunteer Co-ordinator, having a volunteer manual in place and the adoption of structured practices in recruitment, training and performance review methods
  3. Commitment towards the implementation of volunteer management practices. This includes a multi-channel approach towards volunteer recruitment, provision of relevant training and volunteer recognition methods.
  4. Established channels of communication for volunteers. This refers to the various platforms and tools open to volunteers for purposes of communicating with Lions Befrienders management and staff.